<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/049de25e-9537-4616-a4f9-6bbe055a3077/BryceOldham.jpg” alt=”Headshot of Bryce Oldham, CTO & Co-Founder, Importal”>

Bryce brings 10 years of experience building software at both Fortune 500 companies and early-stage startups. At Importal, he leads engineering and product strategy, designing systems that turn complex customs regulations into accurate, reliable, and user-friendly software.

<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/79de9d66-4721-4211-80bc-e6cd5be2c1df/ToddChaney.jpg” alt=”Headshot of Todd Chaney, Founding Engineer, Importal”>

Todd is a backend and AI infrastructure engineer with expertise in large-scale data systems and LLM-powered applications. At Importal, he builds document-parsing and reporting pipelines that transform messy trade data into structured, audit-ready insights.

<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/bc230a15-9282-4190-88c6-71513fb815b6/JordanWarnement-min.jpg” alt=”Headshot of Jordan Warnement, Director of Operations, Importal”>

Jordan brings 12 years of operations experience across healthcare, startups, and public-sector initiatives. At Importal, she leads internal and client-facing operations, people strategy, and process optimization to help the team scale efficiently and serve customers with clarity and consistency.

<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/ea976dfd-d61c-4560-95a3-636a95794afb/AlexAponte-min.jpg” alt=”Headshot of Alex Aponte, Director of Customs, Importal”>

Alex has 9 years of customs and brokerage experience, including leadership roles at Flexport. At Importal, he oversees brokerage operations, compliance strategy, and process design to ensure accurate filings, strong partner relationships, and operational excellence.

<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/1bdd472d-5dca-433f-a82e-6847d572c413/CageJohnson.jpg” alt=”Headshot of Cage Johnson, Founding Staff Engineer, Importal”>

Cage is an experienced software engineer with 8 years in consulting and product development. At Importal, he leads core engineering initiatives across analytics, document parsing, GenAI, and brokerage tools, translating deep customs-domain knowledge into scalable, high-impact software.

<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/e1409f0d-e8d5-4de1-ae9b-31c6bf30bbb7/JoySlaoui.jpg” alt=”Headshot of Joy Claoui, Sales & Partnerships, Importal”>

Joy has 6 years of experience building and scaling sales operations at high-growth tech companies. At Importal, she leads sales and partnerships, connecting real customer needs to solutions that drive meaningful product and business growth.

<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/57fdc918-da8b-435a-865c-5f5511ce9dbb/KarlPyka.jpg” alt=”Headshot of Karl Pyka, Customs Associate, Importal”>

Karl brings a diverse background across customs brokerage, freight forwarding, and e-commerce. At Importal, he ensures accurate, compliant customs entries while helping importers navigate complex tariffs, PGAs, and regulatory requirements with confidence (and a bit of humor).

<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/51ab206c-cba1-4739-9433-6d03e8260f48/DinaGiron.jpg” alt=”Headshot of Dina Giron, Senior Customs Associate, Importal”>

Dina has 10 years of experience in customs and global logistics across leading brokerage and supply-chain organizations. At Importal, she oversees customs clearance workflows, ensuring accuracy, transparency, and regulatory compliance at every stage of the import process.

<img src=”https://images.squarespace-cdn.com/content/693848320786e071f7fc5e28/50e33176-93ab-4281-9824-dc17a5daea38/AliceGuzman.jpg” alt=”Headshot of Alice Guzman, Senior Customs Associate, Importal”>

Alice has over 4 years of U.S. import customs experience with a strong background in compliance and tariff analysis. At Importal, she manages high-volume customs clearances and helps build workflows and tools that improve accuracy, efficiency, and regulatory reliability.